Hotel · Mecca · Makkah
Palestine Hotel Makkah
A 3-star hotel on Ibrahim Al Khalil Street, within a 25-minute walk of Masjid al-Haram, offering practical amenities and a shuttle service.
- 25-minute walk to Masjid al-Haram
- Shuttle service to the Haram around prayer times
- 24-hour reception and express check-in/out
7.3
Very good
621 reviews
Booking.com 7.3 · 621 reviews
About
Palestine Hotel Makkah
Palestine Hotel Makkah is a 3-star property positioned on Ibrahim Al Khalil Street, putting guests within a 25-minute walk of Masjid al-Haram. The hotel provides a straightforward base for pilgrims, with a range of room types from Economy Doubles to an Executive Suite, plus practical touches like a 24-hour reception, luggage storage, and a lift.
Guests consistently highlight the breakfast spread and the hotel's shuttle service to the Haram around prayer times. Rooms are generally clean and a reasonable size, though some find the walk to the mosque long and the area busy. The hotel also features a restaurant, coffee shop, and meeting facilities, making it a functional choice for both leisure and business visitors.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Praise for the breakfast — Multiple guests highlighted the breakfast as fantastic, incredible, or outstanding, with a good variety of options.
- Shuttle service to the Haram — The hotel offers a shuttle that runs before and after each prayer, helping guests cover the roughly 1 km distance to Masjid al-Haram.
- Clean and spacious rooms — Several reviews note that rooms are clean, of a nice size, and quiet, contributing to a comfortable stay.
- Helpful and friendly staff — Guests appreciated the amiable staff, with housekeeping prompt and the overall atmosphere welcoming.
- Good value for money — The hotel offers a reasonable price for the location and amenities, making it a solid choice for Umrah pilgrims.
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Worth weighing
5 to weigh- About a 15- to 25-minute walk to the Haram — The hotel is not right next to Masjid al-Haram; guests mention the walk can be a nuisance, though the shuttle service helps.
- Potential noise from the busy area — One guest found noise levels bothersome, and the location on a busy street may not suit light sleepers.
- Low comfort rating — The comfort category scores 6.2, the lowest among rating categories, suggesting rooms may not be as comfortable as some guests expect.
- Limited check-in window — Check-in is only from 16:00 to 16:30, which could be restrictive for guests arriving at other times.
- No pets allowed — The hotel does not accept pets, which may be a limitation for those traveling with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive Suite
- 2 Double beds,1 King-size bed,1 King-size bed and 1 Sofa bed
Economy Double Room
- 1 Double bed,1 King-size bed,2 Single beds
Economy Triple Room
- Sleeping arrangements for 3 persons
Economy Quadruple Room
- Sleeping arrangements for 4 persons
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Lift
- No smoking on site
- 24-hour security
Food & Drink
- Restaurant
- Coffee shop
- Snack bar
- Vending machines
- In-room breakfast
- Children's menu
Room Amenities
- Air conditioning
- Electric kettle
- Flat-screen TV
- Carpeted floor
- Safe deposit box
Business & Meetings
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Services
- Room service
- Wi-Fi
- Public Bath
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.3/10 from 621 reviews
Booking.com · 7.3 · 621 reviews
7.3Verified guest“Our stay was a mix of positives and negatives. The location is busy but convenient for food and landmarks like Bab Al Umrah and the Zamzam Well, which was nice for family time. However, the room layout felt awkward and cleanliness wasn't great. Noise was an issue, and the shuttle to the Haram wasn't convenient. Overall, it didn't live up to a 4-star standard.”
7.3Verified guest“The location was excellent, very close to the center with easy access to a market and shops. The rooms were a nice size and quiet, with 4 beds.”
7.3Verified guest“Breakfast was a highlight.”
7.3Verified guest“The hotel is clean and offers good value for money, with spacious rooms and a nice location. It's about a 15-minute walk to the Haram, but there's a shuttle service. Breakfast could use fresher fruit, and the staff might be more welcoming, but overall, it's a solid choice for Umrah.”
7.3Verified guest“Breakfast was particularly good.”
7.3Verified guest“Especially good location near the city center and Grand Mosque. Plus, right next to Masjid al Nur. Incredible breakfast with appetizing food choices.”
04 — Location
Getting around Mecca
The property sits in Mecca.
Masjid al-Haram: The Grand Mosque is about a 25-minute walk from the hotel, or you can use the shuttle service that runs around prayer times.
Masjid al Nur: Right next to the hotel, this mosque is a convenient spot for prayers if you prefer to stay closer.
Ibrahim Al Khalil Str., Mecca, Makkah, Saudi Arabia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 16:00-16:30
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 51 rooms
06 — Questions
Frequently asked
How far is Palestine Hotel Makkah from Masjid al-Haram?
It's about a 25-minute walk, roughly 1 km, and the hotel offers a shuttle service around prayer times.
Does the hotel offer a shuttle to the Haram?
Yes, guests mention a shuttle that runs before and after each prayer, starting one hour before Adhan and ending one hour after.
What are the check-in and check-out times?
Check-in is from 16:00 to 16:30, and check-out is at 12:00.
Does the hotel allow pets?
No, pets are not allowed at Palestine Hotel Makkah.
What breakfast options are available?
Guests have praised the breakfast for its variety, and the hotel also offers in-room breakfast and a restaurant.
The bottom line
Palestine Hotel Makkah is a dependable, budget-conscious option in Mecca, offering clean rooms and a praised breakfast. The shuttle service to the Haram mitigates the walk, making it a sensible choice for Umrah if you're not set on being steps from the mosque.
7.3For pilgrims seeking value and a breakfast to start the day, with the shuttle covering the distance to the Haram.
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